Privacy Policy

Your Privacy Rights
We appreciate the trust you place in Hestia Creations, Inc., and we are committed to respecting your privacy and the security of your personal information. Our privacy policy, updated on January 1, 2014, describes the information we collect and how we use it. We always welcome your questions and feedback.

For privacy-related issues, please contact us at:
Hestia Creations Inc.
13 Hawkes Street
Marblehead, MA 01945
Phone: 781-639-2727
Email: customerservice@hestiacreations.com

Information We Share with Others and Your Privacy Rights
We do not share your information with other companies except where necessary to get your order to you. We keep a limited amount of information for each of customers on file for order fulfillment and customer service purposes.

We do not keep any credit card information. Our online store, powered by Volusion, is secure and only sends us the last four digits of your credit card number with each order.

On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

How We Use Email
When you provide us your email address, we will email you as necessary to process your order, respond to a request or provide customer service We may also send promotional email about products, special offers, services or events that we believe may be of interest to you. It is our intent to send promotional emails only to those persons who wish to receive them. Each email you receive from us, has an unsubscribe button to request removal from our email lists.

Policy Changes
From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our Web site.We encourage you to review our privacy policy periodically.

Questions or Comments?

For questions, comments or assistance, we invite you to contact us.

We hope to answer any questions to your satisfaction, but should you ever want to contact a third party regarding our privacy practices, you can email the Direct Marketing Association's Committee on Ethical Business Practices at ethics@the-dma.org. The DMA is the oldest and largest association for consumers and companies with interest in direct marketing